Return Policy & Procedures
At Modani Furniture, we strive to ensure your complete satisfaction with every modern piece you select for your home. If you are not entirely pleased with your purchase, we offer a straightforward return process within 7 days of delivery for most items in their original condition.
Return Process
- 1.Initiate Your Request
Contact our customer service team or visit your local Modani showroom within 7 days of receiving your order to request a Return Authorization (RA) number.
- 2.Prepare the Item
Ensure all furniture is disassembled and placed back into its original manufacturer packaging, including all hardware, instructions, and protective materials.
- 3.Schedule Pickup or Drop-off
Arrange for a specialized furniture carrier to collect the items or bring smaller accessories back to a designated Modani warehouse location as instructed.
- 4.Inspection and Refund
Once our quality control team inspects the returned goods and confirms they are in new condition, a refund will be processed to your original payment method, minus applicable restocking and shipping fees.
